charade Legal Notice

Our charade platform operates under strict jurisdiction-based access controls. We do not offer our services in territories where online gaming or sports betting is prohibited by local law. This legal notice outlines our service availability, user eligibility, data protection, and your responsibility to verify compliance with your own jurisdiction's regulations.

When you access charade, you confirm that you understand this notice and accept that services are available only where applicable law permits. We undertake to enforce age verification, Know-Your-Customer (KYC) procedures, and regional restrictions. Our support channels and legal contact details are listed below.

Users are responsible for verifying that their access and use of charade comply with the laws of their own jurisdiction. We reserve the right to restrict or close accounts that breach jurisdictional requirements or operate in prohibited territories.

Service Availability & Jurisdiction Restrictions

Our charade platform is available only in jurisdictions where online gaming, sportsbook services, and/or live-dealer table games are legal and regulated. We do not actively market or promote our services in territories where such activities are prohibited. Users accessing charade from prohibited jurisdictions do so entirely at their own risk and in violation of this notice.

We at charade implement geolocation monitoring, account verification, and transaction review to identify and restrict access from prohibited jurisdictions. If we detect that an account is being accessed from a restricted territory, we may temporarily or permanently suspend the account and forfeit associated balances. Users cannot appeal such restrictions based on jurisdiction grounds.

Supported regions: Our charade service is accessible from Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. Access from other territories may be restricted or prohibited based on local gaming laws.

User Eligibility & Account Requirements

To use our charade platform, you must meet the following eligibility criteria:

  • You are of legal age in your jurisdiction to access online gaming services.
  • You are not subject to any gambling prohibition order or court-imposed restriction.
  • You do not access charade from a jurisdiction where such services are prohibited.
  • All personal information you provide during account creation on charade is accurate, complete, and current.
  • You have not previously violated our charade terms, conduct policy, or legal notice.

We undertake to verify eligibility through mandatory Know-Your-Customer (KYC) procedures. Before your first withdrawal from charade, you must upload a current national ID (KTP) or passport, confirm your phone number, and verify your payment method. Our compliance team processes KYC submissions during business hours; verification typically completes within a few hours.

Failed verification on charade

If your KYC verification is declined, we notify you of the reason and provide opportunity to resubmit. Repeated verification failures may result in permanent account closure and balance forfeiture.

User Responsibility & Local Law Compliance

Users are solely responsible for verifying that their access and use of our charade platform comply with the laws and regulations of their own jurisdiction. We at charade provide service only in supported regions and do not guarantee that access from any particular location is legal or compliant. By using charade, you accept full responsibility for determining your local legal obligations.

You undertake not to access charade from any jurisdiction where online gaming is prohibited, restricted, or requires licensure that we do not hold. If your local law restricts or prohibits your use of our charade platform, you must immediately cease access and close your account. Continued access in violation of local law is your sole responsibility.

Payment Methods & Regional Access on charade

Our charade platform accepts deposits and withdrawals via six e-wallet methods—DANA, e-wallet, mobile banking, local payment, online payment—plus e-wallet for scan-and-pay, and four bank virtual-account options (mobile banking, local payment, online payment, e-wallet). All payment processing is handled by certified third-party providers. We do not hold funds in personal bank accounts or commingled wallets; all deposits route through secure merchant gateways.

Payment method availability on charade may vary by region due to banking partnerships and regulatory requirements. If a payment method is unavailable in your location, we recommend using an alternative from our charade menu. We do not charge fees for deposits or withdrawals; all processing costs are absorbed by charade.

Data Protection & Privacy

Our charade platform collects personal data—name, date of birth, phone number, identity documents, payment method details—solely to operate the service, process payments, and comply with legal and regulatory obligations. All personal data is encrypted using TLS 1.3 encryption and stored securely on our servers.

We do not sell, share, or disclose your personal data to third parties except where required by law, for payment processing, or to comply with court orders or regulatory investigations. Our full charade privacy policy is available on our website and provides detailed information on data retention, your rights, and how to contact us about your data.

Conduct Violations & Account Closure

We at charade reserve the right to suspend or permanently close your account if you violate our conduct rules, engage in fraud, breach these terms, or access charade from a prohibited jurisdiction. Violations include but are not limited to:

  • Using automated bots, scripts, or systems to gain unfair advantage on charade games.
  • Attempting to collude with other players or dealers to manipulate outcomes.
  • Creating multiple charade accounts to circumvent verification, limits, or bonus requirements.
  • Providing false or misleading information during KYC verification.
  • Accessing charade from a jurisdiction where such services are prohibited.

Upon account closure due to conduct violations, we may forfeit your charade balance and report the incident to relevant authorities. Account closures for jurisdictional breaches are final and non-appealable.

If you have legal questions about our charade service, jurisdiction status, data practices, or this notice, contact our support team via in-app chat, email, or our help center. Our team can direct you to appropriate legal or compliance contacts for formal inquiries.

This legal notice applies to all users of our charade platform and all access from supported regions. We reserve the right to update or modify this notice at any time. Continued use of charade after any update constitutes acceptance of the updated notice. If you disagree with this notice or any update, you must immediately cease using charade and close your account.